General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
- Ardara Sweet Co Ltd. needs to perform a contract with you
- You have given Ardara Sweet Co Ltd. permission to do so
- Processing your personal information is in Ardara Sweet Co Ltd. legitimate interests
- Ardara Sweet Co Ltd. needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
Information that we Collect from you.
When you visit, register or order products or services on you may be asked to provide certain information about yourself including your name, contact details. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
Use of your Information
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Disclosure of your Information
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the Ireland who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may contact you occasionally about products and services which may be of interest to you. If you change your mind about being contacted by these companies in the future, please let us know at firstname.lastname@example.org.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
We will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
SweetCo follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Security and Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, data breach, accidental loss, destruction and damage. Should any data breech arise, we will contact you directly and make you aware of the matter within a 27 hour period.
We will retain your information for a reasonable period or as long as the law requires. Our Retention Policy can be viewed here.
Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, ;you can do this by:
- Contacting us directly at email@example.com or
- You can at anytime access the information stored on our website about you by submitting a data request which can be accessed through our website on the information section. The GDPR Information request can be accessed here.
- At any time you can also delete the information we hold about you, in essence, you can delete your account. This action is irreversible and should be done with caution. You can access the Forget Me request here.
Note that SweetCo has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
SweetCo does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.