Conditions of Use

Terms & Conditions

 

WEBSITE TERMS AND CONDITIONS:- WELCOME TO SWEETCO.IE

The website is operated by: Ardara Sweet Co. Ltd.
Our contact details are as follows:

General email: info@sweetco.ie
Phone number: +353 (0)0871506901 or +353 (0)749178075

TERMS AND CONDITIONS OF USE 
This Statement outlines the terms and conditions governing all sales and purchases made through this website, regardless of whether the order was transmitted via the internet, telephone or post. By accessing, browsing and/or using this website you acknowledge that you have read, understood and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree with these terms, do not use this site. Prices are subject to change from time to time.

REGISTRATION:
Products can be browsed and added to cart but in order to complete a purchase customers must register an account with us.

PRICING
All prices quoted are subject to change at any time at the discretion of . All prices are quoted in Euro(EUR, €), exclusive of VAT.  The order total includes VAT at 23%. SweetCo reserves the right to reject any orders which include incorrect prices which may occur due to data entry errors, code errors, hacking, incorrect pricing provided by manufacturer, translation errors etc. Prices are not negotiable and do not include delivery and handling. Delivery and handling costs will be calculated when completing the order.

DELIVERY (Shipping)
We can send your order anywhere within Ireland, Northern Ireland and the UK. All our items are Warehouse packed for safe delivery. Depending on geographic location delivery may be by courier service and as such all products transported by courier service operate on by Track & Trace courier unless otherwise directed. This usually takes between 1 to 5 working days depending on the delivery service in the destination area.

We normally ship our products within two business days (48 hours) unless requested otherwise. If we are unable to dispatch your order within this time limit we will contact you and advise you of the expected dispatch date.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.

ONCE YOUR ORDER HAS BEEN SHIPPED YOU ARE NOT ABLE TO CANCEL YOUR ORDER. 

PAYMENT
Payment options provided by include Cheque, Visa, MasterCard, through and PayPal, Online Bank Transfer Cheques can be either personal or bank draft, and are to be made payable to: . Please post to Ardara Sweet Co. Ltd., Hillhead, Ardara, Co. Donegal.
All cheques will require to be 'cleared' by the bank before goods can be dispatched. This may require 3-5 working days.

RETURNS POLICY

 

All items leave our warehouse in protective packaging.  Care and attention is taken to ensure that all goods are shipped in a manner that provides as much protection as possible.  All items are recorded before dispatch and 

each shipment is placed on a track and trace system once they leave our depot.  We provide customers with their own tracking no on all shipments..  We regular liaise with our courier companies to ensure that they handle all such deliveries with extreme care and that they deliver the goods in the same manner in which they left our depot.   

 

If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with within 3 days from date of despatch of goods.  


Email details of your claim to : info@sweetco.ie

 

If the claims relates to damaged goods, Please contact us -- include your order reference number and full name. Please also include an image of the item(s) showing the damage. Once verified, we can then work with you on a suitable resolution.  If it appears that goods have been damaged in transit, we will liaise with the courier company to track the delivery route.


The following options will then be made available:

1. Replacement: If possible, a replacement will be sent, subject to availability.

2. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price.

3. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa through PayPal, the visa will be credited. If the item was purchased by direct credit, the debited account shall be credited).

Returns are not accepted due to a change of mind, so please choose carefully. Exchanges will not be permitted.

LICENSE AND SITE ACCESS
Access to the website is granted only for the purpose of accessing the products offered. Under no circumstances may any individual alter any part of the website. No part of this site may be reproduced for any reason, nor may any parts of the site be displayed anywhere unless written permission has been granted by . You are granted access to website under the condition that you will not interfere, or attempt to interfere with any of the content.

LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.

LAW AND JURISDICTION
These Terms and any matter relating to this Site will be governed by Ireland and the Irish courts shall have non-exclusive jurisdiction in respect of them.

PRIVACY
We are committed to protecting your privacy and this statement summarises what personal details we may collect from you before, during or after you use our Site and what we will do with them. Any changes to our privacy policy will be posted on this page. When you contact us we will use your email address for the purposes of administering your query or order and responding to you. We will not publish your personal information and will not supply your personally identifying information to other companies or individuals. We may, with your permission, send you information about our company and our products and services.

SECURITY
All of our credit card transactions online are processed by PayPal. All transaction details are encrypted so you are safe to shop with . Shopping at sweetco.ie is secure. This site uses the latest in security technology to ensure a safe & secure transaction during your shopping experience. Credit card orders are encrypted using Secure Socket Layer (SSL) protocol technology through the PayPal website. Once your information reaches us, it resides on our host server that is heavily guarded both physically and electronically. The server sits behind an electronic firewall and is not directly connected to the Internet.

COPYRIGHT Ardara Sweet Co. Ltd. 2016
All content and the compilation of all content on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, artworks, products and data compilations is the property of and protected by Irish and International copyright laws.

No part of this website may be reproduced without the express, written permission of the siteowner.

 

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Ardara Sweet Co. and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Ardara Sweet Co. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Ardara Sweet Co takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.